Privacy Policy

Introduction

Welcome to Oliveiras Framing Services. We are committed to protecting your privacy. This Privacy Policy explains what information we collect from you through our website, how we use it, and the steps we take to ensure it is protected. Your use of this website constitutes your acceptance of this policy.

 

Information We Collect

We collect information to provide and improve our services to you. This information falls into two categories:

• Information You Provide to Us: When you contact us through our website’s forms, we collect the personal information you voluntarily provide, which may include your:

  • Full Name

  • Phone Number

  • Email Address

  • Project Address

  • Message or project details

• Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and Browse activity using analytics tools. This data, often referred to as Usage Data, includes:

  • Your IP address

  • Your general geographic location

  • The type of browser and device you are using

  • The pages you visit on our site and the time you spend on them

  • This information is collected with the help of Google Analytics and Google Tag Manager.

 

How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to You: We use the personal information you provide to respond to your inquiries, provide free estimates, and communicate with you about your project.

• To Improve Our Website: We use automatically collected Usage Data to understand how visitors interact with our website. This helps us analyze traffic, improve site functionality, and enhance the user experience.

 

Information Sharing and Disclosure

Your privacy is important to us. We do not sell, trade, or rent your personal information to outside parties.

The only exception is the sharing of your information with trusted third-party service providers who assist us in our business operations. Specifically, we use a private Customer Relationship Management (CRM) system to process leads and manage project estimates. These service providers are contractually obligated to keep your information confidential and are only permitted to use it for the specific purpose of providing services to us.

 

Data Security

We implement a variety of reasonable security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

Cookies and Tracking Technologies

Our website uses “cookies” (small text files placed on your device) and other tracking technologies like Google Analytics to help us analyze web traffic and improve our services. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.

 

Your Data Rights

You have the right to control your personal information. You can opt out of any future contacts from us at any time. You can also disable cookies through your browser settings or use the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.

 

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@oliveirasframingservices.com.